Terms & Conditions

Terms and Conditions

Welcome to the official website of FORTUNETEC! Please read the following terms and conditions carefully before you use our website, purchase products or enjoy services. By using this website or making a purchase, you agree to abide by these terms. If you do not agree, please stop using this website immediately.

1. Website Use

1.1 Eligibility: You must be at least 18 years old or have full civil capacity in your place of residence to use this website or purchase products.

1.2 Account Security: You are responsible for maintaining the confidentiality of your account information and are responsible for all activities under your account.

1.3 Prohibited Behavior: You may not use this website for any illegal purpose or engage in any behavior that may damage the website's functionality or user experience.

2. Products and Orders

2.1 Product Description: We try our best to ensure the accuracy of product descriptions, but we cannot guarantee that all details (such as color, size) are completely correct. If you have any questions, please contact customer service before purchasing.

2.2 Prices and Payment: All prices are displayed in US dollars (USD) and may change due to promotional activities. Payment must be made via a payment method we accept.

2.3 Order Acceptance: We reserve the right to refuse or cancel any order, including but not limited to in case of insufficient stock, price errors or suspicious activity.

3. Shipping and Delivery

3.1 Shipping Time: We will ship the product within 1-2 business days after the order is confirmed and provide tracking information. The actual delivery time may vary due to logistics conditions.

3.2 Delivery Risk: The risk is transferred to the customer once the product is delivered to the specified address. Please ensure that accurate delivery information is provided.

3.3 Delayed or Unavailable Delivery: If the delivery fails due to the incorrect address provided by the customer or unreachable, the relevant costs will be borne by the customer.

4. Return and Refund

4.1 Return Policy: You can apply for a return within 30 days after receiving the product. The product must be in new, unused condition and retain the original packaging.

4.2 Refund Processing: Refunds will be processed within 5-7 business days after we receive and confirm the return of the product. The specific arrival time depends on the payment platform.

4.3 Non-returnable items: Customized products, clearance items, and assembled or damaged products may not be eligible for return.

5. Intellectual Property

5.1 Copyright: All content on this website (including text, images, design, logo, etc.) is the property of FORTUNETEC and protected by copyright law.

5.2 Restrictions on Use: You may not copy, modify, distribute or use the content of this website in any way without our written permission.

6. Limitation of Liability

6.1 Product Quality: We guarantee that the products will conform to the description, but are not responsible for damage caused by improper use or normal wear and tear.

6.2 Website Availability: We try to ensure the normal operation of the website, but are not responsible for downtime caused by technical problems, maintenance or force majeure.

6.3 Indirect Loss: In no case will FORTUNETEC be responsible for any indirect loss (such as loss of profit, loss of data).

7. Privacy Policy

7.1 Information Collection: The information we collect is only used to process orders, improve services and provide a personalized experience. Please refer to our Privacy Policy for more details.

7.2 Information Security: We take reasonable measures to protect your personal information, but we cannot guarantee absolute security.

8. Modification of Terms

8.1 Right to Update: We reserve the right to modify or update these Terms at any time. The modified Terms will be posted on the Website and will take effect immediately.

8.2 Continued Use: If you continue to use the Website after the Terms are modified, you accept the modified Terms.

9. Applicable Law and Dispute Resolution

9.1 Applicable Law: These Terms shall be governed by and interpreted in accordance with the laws of the United States.

9.2 Dispute Resolution: Any dispute arising from these Terms shall be resolved through friendly negotiation. If the negotiation fails, both parties agree to submit it to the court where FORTUNETEC is located for resolution.

FORTUNETEC's goal is to provide you with quality products and services. If you have any questions about these Terms and Conditions, please feel free to contact us.

FORTUNETEC - Make your home dreams come true easily.